Participation is built on reciprocal, two-way relationships between the brand or organization and four core groups: customers, colleagues, constituents, and communities.
Each of these audiences may require a different path, but by embracing an ongoing feedback loop that we actually listen to, participation paves the way for meaningful impact and a host of sustainable business outcomes.
To help our clients drive participation with the audiences they care most about, we think about our capabilities in four critical areas. Hover over each area to learn more.