Explore key findings from the report
See how agencies are translating early AI progress into meaningful, mission-driven results.
Strong foundations
74% of agencies rate their current tech infrastructure highly, grading themselves as an “A” or “B” but they are concerned with ROI and regulatory oversight.
84% of agencies cite data quality and accessibility as their biggest hurdle, but they’re confident these issues can be resolved.
Upskilling is critical
Agencies are prioritizing workforce training to meet AI demands. 58% of agencies believe they can train existing talent for AI.
AI confidence is growing
80% of agency leaders feel AI is mostly or completely safe for their organizations.
Real progress is happening
More agencies are moving beyond exploration and into implementation; the next challenge is scaling.